‘A chaperone is an ‘impartial observer’ who may accompany patients into a medical appointment (usually ones of a sensitive or intimate nature). This is often a member of staff at the practice whom the practitioner must feel can be sensitive and respect the patient’s dignity and confidentiality’.

Heath Street Health Centre is committed to providing a safe and comfortable environment where patients and staff can be confident that best practice is being followed at all times.

All patients are entitled to have a chaperone present for a consultation, examination or procedure where they feel one is required.

If you require a chaperone please let our reception team know when booking your appointment so that the necessary arrangements can be made.

If you would like more information please contact the Practice Manager.