This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS). More details can be found through the links below.

 

Coming to Your Appointment
Please arrive on time. If you cannot make it, let us know as soon as you can. This means we can offer your appointment to someone else who needs it.

Need Extra Support?
We want to make sure your visit is as easy as possible. If you need help or any adjustments, just ask. We are here to support you.

Your Feedback Matters

We’d love to hear your thoughts. You can tell us what went well or share any worries.

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*  Speak to a member of our team

*  Contact your local Integrated Care Board (ICB)

NHS Birmingham and Solihull ICB

Compliments, concerns and complaints :: NHS Birmingham and Solihull

Email: bsol.patientexperience@nhs.netTelephone: 0121 203 3313

Write to: NHS Birmingham and Solihull Integrated Care Board, Patient Experience and Complaints Team, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT

Get in touch with Healthwatch, who can support you to have your say

Healthwatch Birmingham and Solihull

Contact Us – Healthwatch Birmingham & Solihull

Email: info@healthwatchbsol.org.uk

Telephone: 0800 652 5278
Write to: PO Box 16875 – Birmingham – B16 6TN