Step-by-step instructions for patients

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

It doesn’t replace existing services.

You can still contact us in the usual ways. But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information.

Advice and information:

• search symptoms, conditions, and treatments

• get health advice through 111 online

• find NHS services near you

• check your NHS number

Appointments:

• book and cancel appointments

• check your referrals and hospital appointments

• manage vaccinations

Prescriptions:

• nominate a pharmacy and order repeat prescriptions

Manage your health:

• access your GP health record securely

• register your organ donation decision

• take part in health research

Send and receive messages:

• send an online form about your symptoms, conditions, or treatment directly to the surgery

• receive messages and notifications

• view messages from your GP surgery and get notifications through your phone or tablet

• link profiles. You can apply to access the health records, appointments and prescriptions of people you care for (including children) – or get help from someone you trust

If you already use our Contact Online service you can continue to use it. But the NHS App will give you easy and secure access on your smartphone.

If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.